NeuroExplorer Sentinel key is not attached to the computer or there is a problem communicating with the key.ġ) Verify that you are using a NeuroExplorer key. To install the 7.4.0 drivers, run the driver installer: C:\Program Files\Nex Technologies\NeuroExplorer\SentinelD rivers\SentinelSetup.7.4.0.exe - Reboot the computer after installing the drivers. If an older version (prior to 7.4.0) of Sentinel Driver installer is listed, remove this version and reboot the computer. Make sure that Sentinel drivers version 7.4.0 or later are installed: - Open Control Panel | Add or Remove Programs and verify that Sentinel System Driver Installer 7.4.0 is listed in Currently Installed Programs. Sentinel drivers are not installed or driver version is not supported. Install NeuroExplorer on the server - Open Safenet downloads page: inc.com/support_and_downloads/download_drivers/ - Download Sentinel Protection Installer - Run Sentinel Protection Installer on the server and choose Complete option - Reboot the server If you would like to run NeuroExplorer via remote desktop, you will need to use Sentinel Protection Server on the server (the computer that runs NeuroExplorer). These drivers are installed when you run NeuroExplorer setup (NeuroExplorer4Setup.exe). Sentinel drivers need to be installed so that NeuroExplorer can communicate with the Sentinel keys. NeuroExplorer requires a Sentinel key to operate.
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